Privacy Policy
Fairy Pig is committed to providing quality services to you and this policy outlines how we collect, use and protect your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au/
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.
This Personal Information may be obtained in many ways including interviews, correspondence, by telephone, by email, via our websites www.fairypig.me and www.rocknrollfestival.com.au, from your website, from media and publications, from other publicly available sources, from cookies, website analytics tools and third parties.
We are not responsible for the privacy practices of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law
Third Parties and Service Providers
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may receive information from third parties.
From time to time we may also use trusted third-party service providers to assist with delivering our services, such as ticketing platforms, email mailing lists, website hosting, analytics services or payment processing.
These providers may receive or store Personal Information necessary to perform their services. We take reasonable steps to ensure that such providers handle Personal Information in accordance with the Australian Privacy Principles.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure
- Where required or authorised by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and request to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Fairy Pig will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete and current.
If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and continue to provide quality services.
Policy Updates
This policy may change from time to time and the most current version will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
2/13 Trade Crt
Hindmarsh Valley SA 5211
info@rocknrollfestival.com.au
08 7127 1337
Last updated: March 2026